Terms of Service

1. Acceptance of these terms

By using this website, you agree to these Terms of Service. If you do not agree, do not continue to use the website.

2. Website purpose

The website presents SnowCrystalStudio collections, craftsmanship information, illustrative pricing guidance, studio contact details, and enquiry forms for possible custom projects. It does not provide an automated checkout or guarantee that a displayed item is currently available.

3. Enquiries, quotes, and orders

Submitting a form is an enquiry only. A binding order should arise only after the studio confirms the scope, price, timing, delivery arrangements, and any deposit or payment requirements in writing.

Custom work may require design approval and may be subject to material availability.

4. New Zealand consumer rights

Nothing in these terms is intended to exclude rights that cannot lawfully be excluded under applicable New Zealand consumer law. Product descriptions and statements should be accurate and should not mislead customers.

5. Acceptable use

You may use the website for lawful personal or business enquiries. You must not interfere with site operation, attempt unauthorised access, introduce malicious code, scrape the website in a way that harms service availability, or submit unlawful, abusive, or deceptive content.

6. Age and authority

You must have legal capacity to enter any resulting agreement. A person acting for an organisation confirms that they have authority to communicate and agree on its behalf.

7. Intellectual property

Unless otherwise stated, website text, branding, layouts, photographs, illustrations, product designs, and other original content are owned by or licensed to SnowCrystalStudio. You may view the website for ordinary personal use but may not reproduce or commercially exploit protected content without written permission.

8. Customer-supplied materials

If you provide images, names, logos, or other material for a custom request, you confirm that you have permission to use them and that the requested use will not infringe another person’s rights.

9. External links

External links are provided for convenience. SnowCrystalStudio does not control third-party sites and is not responsible for their content, security, availability, or privacy practices.

10. Website information and availability

We aim to keep website information accurate, but colours, reflections, dimensions, availability, and pricing guidance may change. Images may appear different on different screens. The website may occasionally be unavailable for maintenance or technical reasons.

11. Limitation of liability

To the maximum extent permitted by law, SnowCrystalStudio is not liable for indirect or consequential loss arising solely from use of the informational website. This clause does not limit liability that cannot lawfully be limited.

12. Restriction or termination of access

Access may be restricted where a user misuses the website, threatens security, infringes rights, or repeatedly submits abusive or fraudulent content.

13. Governing law

These terms are governed by the laws of New Zealand. Any dispute should first be raised directly so the parties can attempt a practical resolution.

14. Changes to these terms

These terms may be updated to reflect changes to the website, services, or applicable requirements. The updated date will be shown at the top of this page.

15. Contact

Questions about these terms can be sent to info@snowcrystalstudio.com or addressed to .